Shipping

Free shipping on every order within the United States.

No minimums, no surprise fees at checkout. Here is exactly what happens after you place an order, and what to expect for the larger pieces.

At a Glance

• Free US shipping on all orders.
• Processing: most orders leave the warehouse within 1–2 business days.
• Delivery: typically 3–7 business days once your order ships.
• Tracking: emailed within 24 hours of your order leaving the warehouse.

After You Order

You will get an order confirmation email right away — that means we have your order and have pre-authorized your card. We start preparing your shipment immediately. If anything is on backorder or unavailable, we will release that authorization and email you before charging.

Standard Delivery

Smaller devices ship with fully tracked carriers — USPS, UPS, and FedEx. Once your order leaves the warehouse, delivery usually takes 3–7 business days, and your tracking link arrives by email within 24 hours of it shipping, so you always know where your order is.

Large & Freight Items

Saunas, cold plunges, and other large equipment ship by freight with a scheduled delivery appointment. The carrier will coordinate a delivery window with you, and these take longer than a standard parcel. A few items are built to order, so timelines can vary by product.

Changing Your Address

Need to update your address after ordering? Contact us as soon as you can and we will do our best to make the change. Updates can add a little time, and if the carrier charges extra to reroute a freight shipment, that cost is passed along.

A Note on Timing

All delivery windows are good-faith estimates based on current production and freight conditions, not guarantees. We work to get every order out as fast as possible and will keep you posted if anything shifts.

Order Tracking

Track any order anytime on the Track Order page. If anything looks off, reach out and a real person will chase it down for you.

Shipping Outside the US?

Orders currently ship within the United States. If you are outside the US, email us and we will let you know what is possible.