FAQs
About Kove
What is Kove Longevity?
Kove is a curated storefront for longevity technology. Rather than stock hundreds of devices, we carry a small, deliberate catalog organized into three layers: Signal (measurement), Restore (recovery), and Elevate (the environment you live in). Every product is selected because it does what it claims, with mechanism we can explain and research we can point to.
How is Kove different from a marketplace?
We carry fewer products than a marketplace and more than a single-product brand. Curation is the product. Every device earns its place, and we present each one with real editorial care rather than a wall of specs and star ratings.
What do Signal, Restore, and Elevate mean?
They are the three layers of the Kove stack. Signal is measurement: knowing what is actually happening in your body. Restore is recovery: repair at the cellular level. Elevate is the environment you live in, beginning with clean air. Most people start with one layer and build over time.
Shipping & Delivery
Do you offer free shipping?
Yes. Shipping is free on every device within the United States, delivered to your door.
Where do you ship?
We currently ship within the United States. If you are outside the US and interested in a product, reach out and we will let you know what is possible.
How long does delivery take?
Delivery timelines vary by product. You will receive tracking once your order ships, and you can always reach us for a status update.
Warranty & Returns
Are products covered by warranty?
Yes. Every device carries the full manufacturer warranty. Specific terms and length vary by product and are noted on the product page.
What is your return policy?
If something is not right, contact us and we will help. Details are on our Return Policy page, and a real person will walk you through the process.
Buying & Support
How do I choose the right product?
Each product page explains who the device is for and how it works. If you are weighing options or not sure where to start, email us and we will give you an honest recommendation, even if that means a less expensive product or none at all.
How do I reach a person?
Email support@kovelongevity.com. Questions before or after you buy reach a real person, not a bot.
Do you price match?
We honor manufacturer minimum advertised pricing and compete on trust and editorial depth rather than undercutting. See our Price Match page for details.